Have questions about cabling standards, optical fusion splicing, Cisco/Aruba hardware warranties, Fluke certification, or our 24/7 network maintenance SLA contracts? Find detailed answers below.
We supply complete passive and active networking inventory: Cat6/6A unshielded and shielded cables, 24/48-port patch panels, keystone jacks, factory patch cords, 4U to 42U wall-mount and floor-standing server racks, PDUs, Cisco/Aruba/D-Link PoE switches, enterprise Wi-Fi 6 access points, armored optical fibre cables, LIU units, and commercial CCTV cameras.
Yes. We procure strictly through official national distributors for Cisco, CommScope, D-Link, Schneider, Aruba, Hikvision, and Valrack. All items are covered by official manufacturer warranties ranging from 2 years up to 25-year system warranties.
Cat6 is rated up to 250 MHz and supports 1 Gbps up to 100 meters (or 10 Gbps up to 37-55 meters). Cat6A is rated up to 500 MHz and guarantees full 10 Gbps speeds over the entire 100-meter run with complete immunity to alien crosstalk, making it the recommended choice for modern enterprise servers and Wi-Fi 6 uplinks.
A basic continuity tester only tells you if pins are touching; it cannot detect signal leakage, return loss, or crosstalk that causes packet retransmissions and slow internet. The Fluke DSX-8000 performs radio-frequency testing up to 2000 MHz, certifying that the cable will perform at its full rated Gigabit or 10-Gigabit speed under heavy traffic. The generated LinkWare PDF report is mandatory for architect and MNC sign-offs.
Using our precision Japanese core-alignment fusion splicers (Sumitomo and Fujikura), our average splice insertion loss is consistently below 0.02 dB per joint, well within international telecom standards.
Yes. We have an on-call emergency team equipped with OTDRs and vehicle-mounted splicers that can locate exact underground cable breaks and restore severed optical links within 60 to 90 minutes across Hyderabad.
A Comprehensive AMC includes unlimited engineering breakdown visits plus free repair and replacement of all covered hardware (switches, routers, PDUs) with standby loaner units deployed immediately. A Non-Comprehensive AMC covers all technical labor, troubleshooting visits, and preventative maintenance, while replacement spare parts are billed at discounted cost.
For critical network outages (core switch failure, complete office disconnection), our guaranteed on-site response time is 2 hours. For standard service tickets, our SLA is 4 business hours.
Yes. We conduct a preliminary on-site audit to trace and label ports, document the existing topology, run Fluke line tests, and provide an initial health report before onboarding your facility onto an ongoing AMC plan.